Loss Preventions & Audits

Loss Prevention

AX9 Security hires and trains the best loss prevention agents in the industry. We understand that retail shrinkage could be a problem, and that it must be handled delicately. Agents are trained to move only when a stop is 100% guaranteed, they are professional yet discreet in their approach. Agent’s understand the sensitivity of a bad stop could result in a lawsuit and affect the general customer’s attitude and atmosphere.

A suspect is first identified, then carefully observed until a crime is committed. Once the agent is 100% certain the crime was committed, they will make a stop then approach in an area away from most customers, then politely ask the suspect to come to the back; escalated force can be applied as needed. Stolen items are then recovered and documented, followed by all legal paperwork being processed. An incident report is created that contains all details regarding the stop via a handy tablet. We host a live database of all shoplifters which includes offender’s priors and picture for quick reference. We not only protect your one store from the one shoplifter, we protect all of your stores from the identified shoplifter. For example, a shoplifter caught in Oakland is inputted live into the database so that the agent or store associate in San Francisco can look up this person and see their history. This database is online and easy to access 24/7 by agents or by store management.

Command Center

Our Command Center Operators are made up of security managers that have extensive experience, and are able to make decisions to resolve yours needs instantly, without having to take a message to get back to you.

Security Audits

Our Audit department has excelled, given our wide range of industry experience, and partnerships with law enforcement and intelligence agencies. We are able to detect potential breaches, determine the effectiveness of current security policies, and we can provide you with possible solutions to resolve any vulnerabilities. For example, a client would assign a group of their facilities and we would test the current physical and electronic security, access control, and corporate security protocol. In addition, we can follow company vehicles to make sure they are driving safely and following proper protocols. In other instances, we can look to see if they are following safety protocols such as shredding proper documents and locking recycle bins or gates. Our agents can conduct pretexts and produce videos, photos, sound files, surveillance reports, maps, spreadsheets, and detailed plans that reflect the effectiveness of your security needs and policies. We are also able to conduct a risk assessment for a site, hotel, or conference center that requires security coverage for an event. This involves a full assessment of security vulnerabilities, plotting floor plans with security guard locations, creating a budget, etc.

Meticulous security through communication and accountability is part of our mission to provide services of the highest quality, exceeding the expectations of our clients at affordable pricing. We achieve this goal by partnering with our clients to identify their needs, providing officers with extensive training, and ensuring open communication between everyone involved with day-to-day operations.

Need Security Guard Services for Your Company?

Get a free security guard services quote for your company today. Our Business Development Managers are the best in the business and will be in touch with you ASAP to help with your security needs.