Billing Process

We understand the need to close out a vendor invoice or period as soon as possible to be signed off and submitted to accounting. Any delays or lack of accuracy delays the process and produces a negative ripple effect.

Invoices are produced weekly unless a specific arrangement is made with different terms. They are compiled from our live system and generated automatically per customer, per location, and reflect real time information. Upon the completion of any event this information is produced automatically with a backup of schedules or timesheets, and delivered in a PDF format with no delays.

We have achieved a live billing system in all operating states, which means that there is nothing reproduced for an invoice, only reviewed. A security officer is able to arrive to a site and clock in only from an identified and approved caller ID within their specified shift time. The system then accepts the clock in/out and signs the security officer in only after entering their personal ID code. This is then automatically registered on our dispatch screen as “in or out”. This process is done for all locations and shifts 24/7 by our live command center.

At the end of the payroll/billing cycle an account manager is able to print out a report and operationally review the timesheets for all sites. Accounting then reviews these timesheets to ensure accuracy. Reports are never reproduced, only reviewed using real time information, with no human error. Once approved, all invoices are generated automatically, showing live details. These reports are then emailed electronically to the client’s accounting departments in PDF format. This has not only improved our infrastructure tremendously, but has made it apparent to our clients that we can provide a timely invoice that is error free.

Meticulous security through communication and accountability is part of our mission to provide services of the highest quality, exceeding the expectations of our clients at affordable pricing. We achieve this goal by partnering with our clients to identify their needs, providing officers with extensive training, and ensuring open communication between everyone involved with day-to-day operations.

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